What is Itsuwa?
MISSION
We create a brighter future
through services that connect people’s hearts and minds.
At Itsuwa, we listen to your expectations and desires. By continuously enhancing the quality of our services, we aim not only to meet your expectations but to go beyond them delivering experiences that inspire and delight.
We believe that the joy and fulfillment created through our work will be shared by everyone involved, leading to a present filled with smiles and a future full of promise.
Let Itsuwa be your trusted partner.
STYLE
Be a producer!
Daily challenges
Increase the value
Close cooperation
Make someone smile
Keep a promise
We look ahead to the evolution of humanity and society in the 22nd century.
We begin today with what we can do.
Our society and our lives are currently undergoing tremendous change. But what does the future hold? Even small, seemingly trivial changes in our daily lives may shape the society of tomorrow. What kind of world will these shifts create? What will society look like in the 22nd century, decades from now?
Though it may sound far-fetched, we are thinking about it seriously. We believe that every aspect—society, the economy, business, science, medicine, our lives, and the global environment—will continue to evolve. From minor shifts to major transformations, we embrace both the good and the challenges that come with them.
As a trading company, we are already preparing. We are considering how we can support and contribute to society in the midst of such change—how we can truly be of service.
Our goal is to become a ’22nd-century company.’
For example, changes like this?
Life
Living
with Robots
Space travel becomes a routine experience available to everyone.
Fully autonomous driving eliminates traffic accidents.
Communication speeds surpass 10G—and continue to evolve even further.
Science & Medicine
Cyborgification
Becomes the Norm
Cancer mortality drops to zero.
Migration to Mars expands humanity’s living space into outer space.
The average human lifespan reaches 120 years.
Global Environment
The Destruction of Nature and the Crisis of Human Survival
Global warming accelerates, leading to more frequent natural disasters.
Food shortages emerge due to declining crop yields.
Wildlife extinction is accelerating.
Symbiosis, creation
and value chain
Stay tuned for
the ITSUWA Road to NEXT plan.
KNOWING
Market
savvy
ABUNDANCE
Extensive
product services
NEVER
GIVE UP
We are not
giving up!
DISTRIBUTION
Global
Distribution
OPERATION
POWER
Operational capability
KNOWING
Understanding the market
and the import/export situation
of each country.
We have built strong relationships with a wide range of distributors and manufacturers over the years.
Leveraging these partnerships, we provide diverse, high-value services and products, and are able to obtain product information quickly.
With our deep expertise, we can propose optimal solutions tailored to our customers’ needs.
In addition, our thorough knowledge of global import/export conditions allows us to supply products and suggest business opportunities from new regions and innovative business models.
ABUNDANCE
A wide variety of products and services
with a focus on quality
We offer an extensive lineup of high-quality products and services.
Our dedicated Quality Assurance Department ensures reliable quality—whether the products are from our company or from other suppliers.
In the event of any product issues, we respond promptly and provide guidance to our overseas suppliers to prevent recurrence and minimize the burden on our customers.
NEVER GIVE UP
Never give up.
Listen sincerely to customer requests and propose the best solution.
We believe that good business begins with customer happiness.
By sincerely understanding customer needs, we propose the most suitable products and services using our network and expertise.
We also take on the challenge of sourcing new items our customers seek.
Through quick responses and attention to detail, we aim to deliver true customer satisfaction.
DISTRIBUTION
A distribution hub in each country connects the world.
Aiming for global distribution.
In Japan, we operate six bases including our Osaka head office, sales offices in Tokyo and Hiroshima, and distribution centers in Higashi Osaka, Hyogo, and Tochigi, supported by a reliable follow-up system.
Overseas, we have offices in Hong Kong, Dongguan (China), Shanghai, Singapore, Manila, Bangkok, Hanoi, Ho Chi Minh City (Vietnam), and the United States.
By leveraging our established procurement channels and networks, we aim to deliver high-quality products and services on a global scale.
OPERATION POWER
Operational skills
to help achieve your goals
Since our establishment, we have built a strong track record by providing procurement and logistics services for major consumer electronics manufacturers.
We have the operational capabilities to manage the entire process on behalf of our customers—from ordering and receiving parts and materials, handling import/export procedures, managing delivery schedules, to final delivery at the production plant—ensuring that business goals are met.
In addition, we promptly support onsite operations, including delivery adjustments, quality issue resolution, and coordinating alternatives when problems arise.
